Terms of Service

Effective Date: April 22 2026

Welcome to Prime Cool HVAC. By using our website or services, you agree to the following Terms of Service.

1. Services

Prime Cool HVAC provides appliance repair services, including but not limited to:

  • Refrigerator repair

  • Washer repair

  • Dryer repair

  • Dishwasher repair

  • Oven and stove repair

All services are subject to availability and service area coverage.

2. Appointments

We use your information to:

  • Provide accurate contact and service information

  • Be available at the scheduled appointment time

  • Allow our technician access to the appliance

We may reschedule or cancel appointments due to unforeseen circumstances.

3. Pricing & Payments

  • Service fees will be communicated before or during the visit

  • Final pricing may depend on the diagnosis and required parts

  • Payment is due upon completion of service unless otherwise agreed

4. Cancellations & Rescheduling

  • You may cancel or reschedule your appointment by contacting us

  • We request advance notice whenever possible

5. Warranty

We provide a limited warranty on repairs. Warranty terms may vary depending on the service and parts used.

6. SMS & Communications

By providing your phone number, you agree to receive SMS messages from Prime Cool HVAC related to:

  • Appointment confirmations

  • Appointment reminders

  • Service updates

Message frequency may vary.
Message and data rates may apply.

You can opt out at any time by replying STOP.
For help, reply HELP or contact us directly.

7. Limitation of Liability

Prime Cool HVAC is not liable for:

  • Indirect or incidental damages

  • Pre-existing issues with appliances

  • Delays caused by factors outside our control

8. Customer Responsibilities

Customers agree to:

  • Provide accurate information

  • Ensure safe access to the appliance

  • Follow any safety instructions provided by technicians

9. Privacy

Your use of our services is also governed by our Privacy Policy.

10. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on this page.

11. Contact Information

If you have any questions, please contact us:

Prime Cool HVAC
9508 Marina Valley Avenue
Las Vegas, NV 89147
Phone: +1 725-325-7258

Email: [email protected]

Business Info:

Licensed & Insured

Working Hours: 9 AM till 6 PM

Contact Info:

Address: 9508 Marina Valley Avenue, Las Vegas, Nevada 89147

© 2026. Prime Cool HVAC. All Rights Reserved.