Privacy Policy
Effective Date: April 22 2026
Prime Cool HVAC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
1. Information We Collect
We may collect the following information:
Name
Phone number
Email address
Service address
Details about your appliance repair request
This information is collected when you:
Call our business
Fill out a form on our website
Request service
2. How We Use Your Information
We use your information to:
Schedule and manage service appointments
Communicate with you about your request
Send appointment confirmations and reminders
Improve our services
3. SMS & Communication Consent
By providing your phone number, you consent to receive SMS messages from Prime Cool HVAC related to:
Appointment confirmations
Appointment reminders
Service updates
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP.
For help, reply HELP or contact us directly.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only when necessary to:
Provide our services
Comply with legal requirements
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Provide our services
Comply with legal requirements
6. Your Rights
You may request to:
Access your personal information
Update or correct your information
Request deletion of your data
To make a request, contact us using the details below.
7. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Prime Cool HVAC
9508 Marina Valley Avenue
Las Vegas, NV 89147
Phone: +1 725-325-7258
Email: [email protected]
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Business Info:
Licensed & Insured
Working Hours: 9 AM till 6 PM
© 2026. Prime Cool HVAC. All Rights Reserved.